Support

We usually reply within one business day.

Need help with Timed? Email us at support@timed.app and include the email address of your account plus a short description of the problem.

How do I set up my family?

Create an account, choose the parent role, and create your family. Then share the family's invite code (shown on your profile) with your kids and partner — they enter it when they sign up to join your family. A family can have up to 5 members.

How do XP, levels and coins work?

Each task has an XP and a coin value, set by a parent. When a task is completed (and approved, where approval is required), the kid earns the XP and coins. XP fills the level bar; coins can be spent in the rewards shop on rewards the parents define.

How do rewards get approved?

When a kid redeems a reward, parents get a notification and can approve or decline it. Coins are returned if a redemption is declined.

Can I sync tasks with my calendar?

Yes — in Settings → Calendar sync you'll find a subscription URL you can add to Google Calendar, Outlook or Apple Calendar ("Add calendar → From URL" / "Subscribe to calendar").

How do I delete my account?

Open Settings → Delete account in the app. Deleting your account permanently removes your personal data; if you are the last member of your family, the family and all its content are removed too. You can also request deletion by email at support@timed.app. See our privacy policy for details.

Which platforms does Timed run on?

iPhone, iPad, Android and the web — everyone in the family sees the same data, live.